For reasons of hygiene, Metal Mafia does not accept returns of any kind. However, Metal Mafia proudly stands behind the quality of its products. Please notify us immediately if any pieces are damaged in transit, or items are incorrect and we will gladly credit you. Please note, all custom anodized jewelry will be considered a final sale and can not be returned or exchanged. There will be an additional 20% restocking fee on each returned custom anodized item. Metal Mafia offers a lifetime guarantee on the workmanship of all its ASTMF-136 titanium. If there is any defect caused by manufacturing, please contact Metal Mafia at any time, and we will gladly replace your item once we receive the original broken item back.