Thank you for your interest in Interactive Tattoo. Interactive tattoo has decided to discontinue sales to the general public and will continue to support the software which has already been purchased until May 1st, 2017. Metal Mafia is not, nor has ever been affiliated with Interactive Tattoo beyond distribution of the software. Metal Mafia is incapable of answering any technical or support questions. Please only contact [email protected] for ALL support with Interactive Tattoo.